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HomeMy WebLinkAboutR-2013-101 IT Services eNET LLC RESOLUTION NO. R- 2013 -101 A RESOLUTION AWARDING THE BID FOR IT SERVICES AND AUTHORIZING THE CITY OF RIVERSIDE TO ENTER INTO A CONTRACT WITH eNET LLC FOR SUCH PURPOSES WHEREAS, the City issued a request for the submission of proposals or the purpose of IT services for all city facilities; and WHEREAS, the City received one response to its request for proposals and the services proposed by eNet LLC has been evaluated and recommended as an advantageous proposal for performance of such services; and WHEREAS, the Board of Aldermen find it is in the best interest of the City to enter into a contract with eNet LLC to perform such services; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF ALDERMEN OF THE CITY OF RIVERSIDE, MISSOURI, AS FOLLOWS: THAT the proposal of eNet LLC for the computer support services at an hourly rate of $85 per hour is hereby accepted and approved; and FURTHER THAT an agreement by and between the City of Riverside and eNet LLC in substantially the same form as attached hereto in Exhibit "A" and incorporated herein by reference is hereby authorized and approved; and FURTHER THAT the City Administrator, Mayor and /or Finance Director are hereby authorized to execute all documents and agreements necessary or incidental to carry out the terms and conditions of such bid award and the City Clerk is authorized to attest thereto. PASSED AND ADOPTED by the Board of Aldermen and APPROVED by the Mayor of the City of Riverside, Missouri, the /-f day of ',tide ) , 2013. 4 K a hleen L. Rose, Mayor ATTEST: • � %v7z (iv+ •' -Y 11 Robin Littrell, City Clerk SERVICE AGREEMENT St THIS SERVICE AGREEMENT entered into on this / — day of (��t - ¢ - 2013, by and between the CITY OF RIVERSIDE, MISSOURI ( "City ") and EDDIE SEASHOLTZ d /b /a eNet, LLC, PO Box 24285, Stanley, Kansas 66283 -0285 ( "Service Provider"). WHEREAS, Service Provider is an individual desiring to provide services, including computer support services (the "Services "), to the City. WHEREAS, the City requires computer support services from time to time, desires Service Provider the necessary Services, and requires funding to provide Services to the City. WHEREAS, the City has found that the provisions of the Services contributes to the welfare of the City as well as the economic and social potential of the City and its residents, that the Services are important to the welfare of the City and that the provisions of funds to assist in providing such services are for a public purpose. IN CONSIDERATION of the mutual covenants and agreements set forth herein, the parties agree to the following: 1. That Service Provider shall provide computer support services to the City as deemed necessary by the City pursuant to the terms of this Service Agreement and the terms and conditions set forth in Service Provider's proposal attached hereto as Exhibit "A ", which are incorporated herein by reference. 2. That the City shall purchase from Service Provider Services as needed at the rate of eighty -five ($85) per hour. 3. That the Service provided by Service Provider shall include, but not be limited to, computer support services for the City's computer equipment. 4. The term of this service agreement shall be for one year, and may be renewed at the same hourly rate for up to two additional one year terms upon written notice by the City at least 30 days prior to expiration of the then current term. IN WITNESS WHEREOF, the parties have executed this Agreement the day and year first above written. CITY 0 RIVERSIDE, MISSOURI Mayor Kathleen L. Rose /ATTEST:`. ° City Clerk eNet, L C By: Eddie Seasholtz, Presi nt IT Services City of Riverside, Mo. Scope of Work: The City of Riverside, Missouri is accepting proposals for an information technology specialist who has proven experience in managing a municipal government network consisting of departmental networks segregated by firewalls over both local area and wide area network connections. This will also include providing support for the necessary software and equipment, which are listed below. Proven Experience in Managing Systems Using the Below Software: - Entire line of Incode Products - Firehouse Software Products - Biometric Identification Systems Live Scan Machines - L-3 Communications Mobile Vision - Microsoft Office 2007 and 2010 - Microsoft Exchange Server 2010 • Microsoft Internet Information Services - Microsoft Windows 2003, 2008 and 2012 Server - Red Hat Enterprise Linux Server - Microsoft SQL Server 2000, 2008 and 2012 - Laserfiche Document Manage System - Netmotion Wireless Mobility System - Data Guardian Offsite Backup and Disaster Recovery System • Lojack Mobile Equipment Tracking and Recovery System - Esri Systems ArcGIS American Dynamics Victor Video Management GE Security Facility Commander • Microsoft Sharepoint Server - GFI MailEssentials/MailSecurity Email Protection System - Trend Micro Enterprise Protection Software Proven Experience in Managing Systems Using the Below Hardware Equipment: - Sonic Wall and Cisco Firewalls Cisco and Mikrotik Routers - Ubiquiti AirMax Wireless Access Point and Bridge Networking Equipment Ubiquiti Unifi Wireless Access Points Fiber optic and CAT5 cabling - Dell Server and Workstation Equipment - Dell, Hewlett Packard, and Foundry /Brocade Managed Network Switches - Automated External Defibrillators (AEDs) - Dymo and Zebra Label Printing Equipment - Motorola, Panasonic and Dell Laptop Equipment - AT &T and Time Warner Broadband and Wireless equipment. - Mitel VOIP Telephone System Hardware - QNAP Network Attached Storage System - Nice Systems Phone and Radio System Recorder - Ricoh Copy Machines - Brother and Hewlett Packard Printers Experience with and authorized to work with the following law enforcement / agency systems: - Kansas City Police Department - Missouri State Highway Patrol - Federal Bureau of Investigation Criminal Justice Information Services - Regional Justice Information Services - Missouri Uniform Law Enforcement System Specialist Qualifications: Specialists should have the following qualifications: Minimum Required Qualifications: - Microsoft Certified Systems Engineer - Demonstrated expertise with multi-vendor network and system environments related to a government environment - Demonstrated expertise with VPN and secure communications protocols - Experience with the process and procedure in utilizing the Microsoft Volume Licensing Program - 24/7 support with defined fees for mileage, online support, trip fees and non-business hour charges - Authorized to sell and service commercially available business-class or enterprise equipment - Five years experience in managing a municipal government system Desired Qualifications: - Cisco Certified Network Associate (CCNA) or Cisco Certified Internetwork Expert (CCIE) CITY OF RIVERS Upstream from ordinary. 2950 NW Vivion Road Riverside, Missouri 64150 MEMO DATE: Sept. 27, 2013 AGENDA DATE: Oct. 1, 2013 TO: Mayor and Board of Aldermen FROM: City Clerk Robin Littrell RE: IT Services Contract BACKGROUND: In September, the City released an RFP for IT Services in the KC Star and on our website. We received three inquiries for the bid packet. On September 24 there was the one bid response received and it was from eNet. The RFP required that the respondents have a proven experience providing service to municipal government or other 24/7 operations and proven experience working with a variety of software and hardware, as well as authorization to work in areas with law enforcement information systems. RECOMMENDATION: eNet's proposal is recommended by staff to enter into a one year service agreement with the option that it may be renewed at the same hourly rate for up to two additional one year terms upon written notice by the City at least 30 days prior to expiration of the then current term. - The Hourly rate is set at $85 per hour with no up charges for services provided after business hours or on the holidays. This is the same rate eNet currently requires. - eNet has a proven track record with the City and meets all requirements of the RFP.