HomeMy WebLinkAboutR-2016-056 Extension of IT Services ENET RESOLUTION NO. R-2016-056
A RESOLUTION APPROVING AN AMENDMENT TO THE AGREEMENT WITH
ENET,LLC FOR EXTENSION OF IT SERVICES FOR THE CITY OF RIVERSIDE
WHEREAS,the City issued a request for the submission of proposals or the purpose of
IT services for all city facilities September 2013; and
WHEREAS,the City received one response to its request for proposals and the services
proposed by eNet LLC had been evaluated and recommended as an advantageous proposal for
performance of such services and approved by Resolution R-2013-101 on October 1,2013; and
WHEREAS,the Board of Aldermen find it is in the best interest of the City to authorize
and approve an amendment of the agreement with eNet LLC to extend the term of the agreement
for one year(Oct. 2016—Sept. 2017)with the option for two additional one year terms(Oct.
2017 - Sept. 2018 & Oct. 2018—Sept. 2019)to perform such services;
NOW THEREFORE,BE IT RESOLVED BY THE BOARD OF ALDERMEN OF
THE CITY OF RIVERSIDE,MISSOURI,AS FOLLOWS:
THAT the proposal for extension of eNet LLC for the computer support services at an
hourly rate of$85 per hour is hereby accepted and approved; and
FURTHER THAT an amended agreement by and between the City of Riverside and
eNet LLC in substantially the same form as attached hereto in Exhibit"A"and incorporated
herein by reference is hereby authorized and approved; and
FURTHER THAT the City Administrator, Mayor or her designee are hereby authorized
to execute all documents and agreements necessary or incidental to carry out the terms and
conditions of such bid award and the City Clerk is authorized to attest thereto.
PASSED AND ADOPTED by the Board of Alderme and APPROVED by the Mayor
of the City of Riverside, Missouri,the day of A I Zt,
2016.
Kathleen L. Rose, May r
A71ST:'
bbin YCincai.. Citi Clerk
AMENDMENT FOR EXTENSION OF SERVICE AGREEMENT
THISENDMENT FOR EXTENSION OF SERVICE AGREEMENT entered into on
this Z day of�2016,by and between the CITY OF RIVERSIDE, MISSOURI ("City")
and EDDIE SEAS LTZ d/b/a eNET, LLC,PO Box 24285, Stanley,Kansas 66283-0285
("Service Provider").
WHEREAS, Service Provider is an individual desiring to provide services, including
computer support services(the"Services"),to the City.
WHEREAS,the City requires computer support services from time to time, desires
Service Provider to provide necessary Services,and requires funding to provide Services to the
City.
WHEREAS,the City has found that the provisions of the Services contributes to the
welfare of the City as well as the economic and social potential of the City and its residents,that
the Services are important to the welfare of the City and that the provisions of funds to assist in
providing such services are for a public purpose.
IN CONSIDERATION of the mutual covenants and agreements set forth herein,the
parties agree to the following:
1. That Service Provider shall provide computer support services to the City as deemed
necessary by the City pursuant to the terms of this Service Agreement and the terms
and conditions set forth in Service Provider's proposal attached hereto as Exhibit
"A", which are incorporated herein by reference.
2. That the City shall purchase from Service Provider Services as needed at the rate of
eighty-five($85)per hour.
3. That the Service provided by Service Provider shall include,but not be limited to,
computer support services for the City's computer equipment.
4. The term of this amendment for the service agreement shall be an extension for one
year(Oct. 2016—Sept. 2017), and may be renewed at the same hourly rate for up to
two additional one year terms (Oct. 2017—Sept. 2018 & Oct. 2018—Sept. 2019)
upon written notice by the City at least 30 days prior to expiration of the then current
term.
IN WITNESS WHEREOF,the parties have executed this Agreement the day and year
first above written.
CIT OF RIVERSIDE, MI URI
yor Kathleen L. Mose
ATTEST•; A, '' Y
City Cierk,
n eNet, LLC
a By. A=�
Eddie Seasholtz,PresidA
MEMORANDUM
August 2, 2016
TO: Mayor and Members of the Board of Aldermen
FROM: Gregory P. Mills
SUBJECT: IT Service Agreement
For a number of years the City has contracted for IT services from eNET LLC and the
current service agreement expires in September, 2016. While the hourly rate billed by
eNET has not changed from $85 per hour since the beginning, the City's technology
infrastructure has grown dramatically. Attachment A contains a listing of the skills,
certifications and law enforcement authorizations that a contract IT provider for the City
would be required to have. In past solicitations for proposals for IT services we have
found that these skills and certifications cannot be matched at the same cost as eNET.
Section 135.070.13 allows the Board to waive the procurement requirements:
`Notwithstanding any of the provisions of Subsection(A) of this Section, the City may,
upon concurrence of a majority vote of the members of the Board of Aldermen, extend
any contract for the purchase of goods or services without utilizing the bidding
procedures as herein described, when, in the opinion of the Board of Aldermen, such
extension is deemed to be in the best interest of the City."
It is my recommendation that the contract for IT services with eNET LLC be extended
for one year with the option for two additional one year terms (Oct. 2016 — Sept. 2017;
Oct 2017 — Sept. 2018; Oct. 2018 — Sept 2019) at the rate of $85 per hour. My
recommendation is based upon the following, all of which are in the best interests of the
City:
• The service provided by eNET has been very satisfactory.
• The City's IT infrastructure contains a number of complex systems that while not
directly connected are required to function in the same environment. The City
cannot tolerate the disruption of service that would inevitability occur with a
change of service provider that likely would not have the necessary skills and
knowledge. Familiarity with the different systems means quicker solutions and
minimal downtime.
• Certification and authorization are both required to work within the various
criminal history databases. eNET has long had both and is known by the
different administrators.
• Using past proposals as a guide the hourly rate charged by eNET and their
practice of not adding a surcharge to equipment purchased will not be matched
by another provider.
Gregory P. Mills
City Administrator
Attachment
ATTACHMENT A
Scope of Required IT Services
Proven Experience in Managing Systems Using the Below Software:
- Entire line of Incode Products
- Firehouse Software Products
- Biometric Identification Systems Live Scan Machines
- L-3 Communications Mobile Vision
- Microsoft Office 2007 and 2010
- Microsoft Exchange Server 2010
- Microsoft Internet Information Services
- Microsoft Windows 2003, 2008 and 2012 Server
- Red Hat Enterprise Linux Server
- Microsoft SQL Server 2000, 2008 and 2012
- Laserfiche Document Manage System
- Netmotion Wireless Mobility System
- Data Guardian Offsite Backup and Disaster Recovery System
- Lojack Mobile Equipment Tracking and Recovery System
- Esri Systems ArcGIS
- American Dynamics Victor Video Management
- GE Security Facility Commander
- Microsoft SharePoint Server
- GFI MailEssentials/MailSecurity Email Protection System
- Trend Micro Enterprise Protection Software
Proven Experience in Managing Systems Using the Below Hardware Equipment:
- Sonic Wall and Cisco Firewalls
- Cisco and Mikrotik Routers
- Ubiquiti AirMax Wireless Access Point and Bridge Networking Equipment
- Ubiquiti Unifi Wireless Access Points
- Fiber optic and CATS cabling
- Dell Server and Workstation Equipment
- Dell, Hewlett Packard, and Foundry/Brocade Managed Network Switches
- Automated External Defibrillators (AEDs)
- Dymo and Zebra Label Printing Equipment
- Motorola, Panasonic and Dell Laptop Equipment
- AT&T and Time Warner Broadband and Wireless Equipment.
- Mitel VOIP Telephone System Hardware
- QNAP Network Attached Storage System
- Nice Systems Phone and Radio System Recorder
- Ricoh Copy Machines
- Brother and Hewlett Packard Printers
Experience with and authorized to work with the following law enforcement/agency
systems:
- Kansas City Police Department
- Missouri State Highway Patrol
- Federal Bureau of Investigation Criminal Justice Information Services
- Regional Justice Information Services
- Missouri Uniform Law Enforcement System
Specialist Qualifications
- Microsoft Certified Systems Engineer
- Demonstrated expertise with multi-vendor network and system environments
related to a government environment
- Demonstrated expertise with VPN and secure communications protocols
- Experience with the process and procedure in utilizing the Microsoft Volume
Licensing Program
- 24/7 support with defined fees for mileage, online support,trip fees and non-
business hour charges
- Authorized to sell and service commercially available business class or
enterprise equipment
- Five years experience in managing a municipal government system
- Cisco Certified Network Associate(CCNA) or Cisco Certified Internetwork
Expert (CCIE)
RESOLUTION NO. R-2013-101
A RESOLUTION AWARDING THE BID FOR IT SERVICES AND AUTHORIZING THE CITY
OF RIVERSIDE TO ENTER INTO A CONTRACT WITH eNET LLC FOR SUCH PURPOSES
WHEREAS, the City issued a request for the submission of proposals or the purpose of IT
services for all city facilities; and
WHEREAS,the City received one response to its request for proposals and the services
proposed by eNet LLC has been evaluated and recommended as an advantageous proposal for
performance of such services; and
WHEREAS,the Board of Aldermen find it is in the best interest of the City to enter into a
contract with eNet LLC to perform such services;
NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF ALDERMEN OF THE
CITY OF RIVERSIDE, MISSOURI, AS FOLLOWS:
THAT the proposal of eNet LLC for the computer support services at an hourly rate of
$85 per hour is hereby accepted and approved; and
FURTHER THAT an agreement by and between the City of Riverside and eNet LLC in
substantially the same form as attached hereto in Exhibit "A' and incorporated herein by
reference is hereby authorized and approved; and
FURTHER THAT the City Administrator, Mayor and/or Finance Director are hereby
authorized to execute all documents and agreements necessary or incidental to cavy out the
terms and conditions of such bid award and the City Clerk is authorized to attest thereto.
PASSED AND ADOPTED by the Board of Aldermen and APPROVED by the Mayor of
the City of Riverside, Missouri, the day of 2013.
Kathleen L. Rose, Mayor
. ATTEST:
Robin Littrell, Cify.Clerk